Family and Learner Support Advisor


We are always here to offer support and advice so feel free to get in contact or book an appointment.

Hello, my name is Nikki Burrage.

I have worked at Cann Bridge for the last 15 years in a variety of different roles.  I have been the Family and Learner Support Advisor for a number of years now and worked effectively during that time to support families. I have built relationships with services and professionals across the city to ensure our families get the support they need.

My working hours are:

Wed – Fri 8.30 – 4.30

Year round



Hello, my name is Sarah Reynolds

I have worked at Cann Bridge School for a
number of years (primarily class based) and have a good understanding of the running of the school and the SEN services available in Plymouth.  Starting as FaLSA in January 2023, I have enjoyed welcoming new families and supporting our existing ones.

My working hours are:

Mon and Tues 8.30 – 16.00

Wed 8.30 – 12.30

Term Time

What can the Family and Learner Support Advisor do for you?
  • Provide information about school matters relating to your child.
  • To help ensure your child has full access to educational opportunities and achieves the most from their time at Cann Bridge School.
  • Provide information about, and run, Holiday Clubs and events.
  • To provide information and signpost parents/carers to local services and activities.
  • Provide support for families through transition stages – i.e. starting at Cann Bridge, moving classes or moving on to new services or provider.
  • To assist in form filling and benefit advice.
  • Provide groups, courses and training for parents and family members.
  • To provide support for you before, during and after meetings e.g. annual reviews or Child in Need meetings.
  • Friendly non-judgemental advice and support
  • An open-door Policy
  • A chance to talk through any problems or concerns
  • Liaison with other service providers and members of staff at Cann Bridge School
  • Signposting to a range of other services
  • Opportunities to meet other parents/carers on a regular basis
  • Support groups

And of course, a friendly face to talk to and share your problems and concerns.